Sales Policy – ULTRACITY

Effective Date: March 11, 2025

At ULTRACITY, we are committed to providing a smooth and secure shopping experience. Please review our Sales Policy for details on order processing, shipping, payment, and promotions.

1. Order Processing

✅ Orders are processed within 24-48 hours of being placed.
✅ A confirmation email with order details and estimated delivery time will be sent.
✅ If any issues arise, our customer service team will notify you promptly.

2. Shipping & Delivery

🚚 We offer standard & expedited shipping options.
✔ Standard shipping: 5-7 business days
✔ Expedited shipping: 2-3 business days
📦 A tracking number will be provided once your order is shipped.
💰 Shipping costs are calculated at checkout based on location and shipping method.

3. Payment Methods

💳 We accept:
✔ Major credit cards (Visa, MasterCard, American Express)
✔ Debit cards
✔ Secure online payments (e.g., PayPal)
🔒 All transactions are processed securely to protect your information.

4. Sales Tax

✔ Sales tax is applied based on your shipping address & local regulations.
✔ The total tax amount is displayed at checkout before order completion.

5. Special Offers & Promotions

🎉 We frequently offer discounts, promotions, and special deals.
⚠ Limited availability: Some sale items may be non-returnable.
📌 Each promotion is subject to specific terms & conditions during the offer period.

6. Product Availability & Pricing

✔ All products are subject to availability.
✔ If an item is out of stock, we will notify you with alternative options or a refund.
✔ Prices are displayed in USD and may change without prior notice.

7. Order Modifications & Cancellations

🔄 Need to modify or cancel an order?
📧 Email us at: info@ultracity.xyz
📞 Call us at: +1 307-621-0431
⚠ If an order has already been processed & shipped, we may not be able to cancel or modify it.

8. Customer Support

📞 Have questions about a product, order, or payment? We’re here to help!
📧 Email: info@ultracity.xyz
📞 Phone: +1 307-621-0431

💙 Thank you for shopping with ULTRACITY – Your trusted fashion destination!